Childrensalon
Senior UI Designer, 2018
Although this was only for a 6 months period as I was then invited to be the Head of Design & UX at a digital agency I still had the chance to redo the whole FAQs section of their website which gets millions of monthly impressions throughout the world as the world leader for kids' luxury clothing.
This helped reduce the customer service phone calls to almost half of the daily amount by making the information drastically easier to find and consequently leaving the customers feeling a lot happier and at ease.
